Knowledge base | How can we help?

I have received a damaged / incorrect item, what do I do?

Sorry to hear that you have received an incorrect/damaged item.

You can either take this item back to your local Calendar Club store with receipt / online email order confirmation or request a free returns label to send the item back to our Head Office.

To request a free returns label, please call our Customer Services team on 0808 178 1344 or email

For further information, please view our full Returns Policy.